(We request our clients to pay attention to the following)
- BRING WITH YOU ON PICK UP DAY:
1. Valid passport or ID
2. Valid credit card (we accept VISA, MASTERCARD, AMERICAN EXPRESS)
- FUEL:
- INSURANCE:
Although boats are insured, you (The Driver) are primarily response for any damage or loss to the boat and its equipment; in case of damage/loss you will have to pay the amount of excess in full or part of this amount will vary depending on the type of damage/or loss. You (The Driver) will be held responsible for the actions of the other members of your party as well.
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CHILDREN:
1. Children are counted as adults on board
2. The minimum age of an infant (0-3 years old) we recommend to be carried on board is 3 years.
3. At the moment of booking we must be informed when children are going to be aboard: we require their age and weight in kilos in order to provide you the right size of life jacket.
4. We recommend that children (3-14 years old) wear life jackets when boat is moving.
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ONLINE BOOKINGS:
1. At the time of booking, you must provide us with your contact details. These details must include a mobile number and your email so that we can contact you any time if needed. If you fail to meet this obligation and we cannot reach you, we will not be liable to you because of a lack of information from us about any change, amendment, delay or cancellation.
2. In order to proceed with your reservation, we will require credit card details , the credit card is important to secure your reservation , our company will not charge your credit card, the full payment is on the day of rental.
3. After you have made your booking we will send you an e-mail confirming acceptance.
Please check your confirmation e-mail very carefully. If there are any discrepancies or it is not what you think you booked, please contact us immediately and no later than within 24 hours of booking to discuss.
- GENERAL REGULATION
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CANCELLATION POLICY
1. Cancellation is required at least 48 hours prior to time of reservation to avoid being charged rental fee in full.
2. Cancellation or no-show on the date of the reservation will result in the customer being charged full rental fee.
3. In case of bad weather or wind, planned hires may be delayed or cancelled ,in this case they will be postponed to the first available date,If there is not available date the reservation will be cancelled without Cancellation fee.